Frequently Asked Questions
Why am I still not finding a mutual partner?
Answer: " Current and Desired Places fields play a key role in finding mutual transfer partners. Select 'Any station' option in both fields in Zonal and Divisional mutual transfer cases
Can I directly type station names in the current and desired places fields?
Answer: No, you must select station names from the drop-down menu. The search algorithm cannot process manually entered names.
What should I do if I can't find my desired or current station names in the dropdown?
Answer: Use the Contact Us form to submit those details. Our team will verify and update the stations accordingly.
Why is nothing showing on the map while finding a mutual partner?
Answer: The map will display if a match is found, either through direct or intermediate transfer options.
Can I enter multiple station names in the current and desired places?
Answer: No, the search algorithm only works with entries selected from the dropdown menu.
What is the purpose of the map after displaying direct and intermediate transfer options?
Answer: The map helps you study the amenities and facilities in the mutual partner's working city before making a decision.
Can I use the same mobile number for multiple applications?
Answer: No, if you submit multiple applications with the same mobile number, the search algorithm will only consider the first registered application.
Can I use the same email for multiple forms?
Answer: Yes, you can, but it must be a valid email. You will need it to receive OTPs for updating your details.
Do I need to pay any amount to find a mutual transfer partner?
Answer: No, it’s completely free for life.
Why am I facing issues adding my social media group in the Social Media Hub?
Answer: Only valid social media links can be added. Invalid links will not pass the validation process.